The Portal People

eBusiness and eCommerce Portal

Integrating your Datafile with The Portal People’s Datafile eBusiness and eCommerce Portal helps streamline Sales Order Processing and Customer Account Management, enhancing customer service, increasing efficiency while reducing complexity and operational costs.

The portal synchronizes in real-time with Datafile, including Sales Ledger Account information and transactions, Sales Order Processing, Stock and Price Bands and Price (Discount) Matrix.

This seamless information flow between Datafile and the eBusiness platform ensures your customers can access products and services with their personal pricing at their convenience, day or night.

Comprehensive Management Tools

Customer Account Management: Provide customers with access to detailed account information, including invoice history, current balance, and payment options, enhancing their control over their transactions.

Stock Visibility: Offer online visibility of stock levels, product groups, and pricing tiers, ensuring customers have the latest information on product availability with their personal pricing.

Order Processing and Fulfilment: Simplify the order placement and fulfilment process with seamless integration into Datafile SOP, ensuring orders are processed quickly and accurately.

Marketing and Analytics: Leverage advanced marketing tools and detailed analytics to enhance site search functionality, integrate marketing campaigns, and generate comprehensive reports to inform business strategies.

Key Features and Benefits

  • Enhanced Customer Experience: Empower customers with self-service accounts, providing them access to real-time product availability, personalized pricing, order tracking, and invoice payments. This feature significantly improves customer satisfaction and loyalty.
  • Streamlined Operations: Automate key processes such as sales orders, payment processing, and inventory updates. By reducing manual tasks, your business can operate more efficiently and focus on growth.
  • Data Accuracy and Consistency: Ensure that all systems reflect up-to-date and accurate information, reducing errors and improving decision-making capabilities.
  • Cost Efficiency: Minimize operational costs by automating routine tasks and reducing manual data entry, allowing your staff to focus on more strategic activities.

Explore how The Portal People can benefit you.

Manage your customers, orders, stock information and pricing from within Datafile while the seamless integration replicates those changes within the eBusiness / eCommerce portal, ensuring your customers always have the latest pricing and stock levels.  Orders and payments made online are seamlessly synchronised into Datafile ready for fulfilment.

Resources

Knowledge Base (KB)

Use our Knowledge Base to find answers to all your product questions.

Support

Get in touch with us to chat about your Datafile software needs and see how we can help your business.

Case studies

If you need help with your Datafile account or have a query about your contract then we're here to help.

FAQs

View our FAQs section if you need any questions answering

Icons by Lordicon.com